*Products are scheduled to be shipped in mid-December. We will contact you as soon as it is ready, so please wait for a while.
JIN KURAMOTO STUDIO
All Koson Kokusu products are marked with a serial number (unique production number). This allows for production control of each product and to manage information associated with said serial number after the product is sold as a unique art piece manufactured from natural materials.
Warranty Coverage: Koson Kokusu products
Warranty Period: 1 year after purchase
Warranty Conditions: If the product is damaged or malfunctions under normal use according to the user manual instructions or on the label attached to the product, it will be repaired or replaced free of charge.
The warranty will not apply in the following cases, even if still under the warranty period
1. Damage or malfunction attributed to the customer's fault, such as through transportation, dropping, etc.
2. Damage or defects caused by extreme dryness, humidity, chemical fumes, pollution, or other special environmental circumstances.
3. Wear, mold, deterioration, discoloration, etc as a result of aging
There may cases of slight deviations from the indicated sizes due to curved parts or slight individual differences. Please understand this in advance.
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